It is anticipated that the half-life of skill sets will decrease to five years in the future of work. Individuals embarking upon a 30-year career would have to update and refresh their skills six times throughout their careers. 

Deloitte

There are many other skills that the hybrid workplace demands, including emotional intelligence, effective leadership, influencing others, and building positive relationships. The five skills of endurance, fluidity, self-care, hybrid autonomy and virtual innovation are perhaps less familiar, but will be vital in the future world of work.

Dialing up unfamiliar skills and reskilling entirely will become key as job roles become more fluid, and as people navigate the hybrid working models.

The Importance of Empathy in the Workplace | CCL

The Institute of
 Working Futures

Future of Work overview | Deloitte Insights

Research Reveals Workplace Preferences Depending on Personality Types | Psychreg

The Purpose Of Place & The Power Of People | Work Design Magazine


New Research: Diversity + Inclusion = Better Decision Making At Work
(forbes.com)

Making the Hybrid Workplace Fair (hbr.org)

Change Management Training for Leaders | Harvard Business Publishing

Hybrid work anxiety is causing employee burnout | McKinsey

Future of Work | Gartner


Turnover ‘Tsunami’ Expected Once Pandemic Ends (shrm.org)

Company Culture Doesn’t Just Impact Well-Being — It Also Impacts Productivity (forbes.com)

Culture: 4 keys to why it matters | McKinsey & Company

How boards can navigate the future of work and the workplace: PwC


Plenty of
fresh air

Being able to work
from home or outside
of the workplace

Plenty of
natural light

Research by Psychreg indicated that the following came on top as the main employee priorities for UK workers:

82% of employees agree it is important that their organization sees them as a person, not just an employee. 

Gartner

The desire for people to work from home for at least some of the time, has been echoing across many organizations. But what this means is there will be a drastic shift in our definition of connection, collaboration and more drastically the notion of ‘workplaces’. 

This has brought with it a transformation of office environments and introduced the idea that the corporate office is just one of many options in a wider ‘working ecosystem’ for people to choose from.

Workplaces will be redefined and continue to evolve

Skills and the workplace

Leadership

Culture and Inclusion

The Center for Creative Leadership saw a direct link to managers’ job performance and empathy – with the leaders who were viewed as the most compassionate by their co-workers also rated the most high performing by their bosses.

Great organizational culture needs empathy for the experience of employees, and leaders are instrumental in being able to embody this for their teams. Newer generations entering the workplace are looking for a more empathetic leadership style or a mentor who will help them to thrive and grow in their roles

Resource list

HBR found that that diverse teams are able to solve problems faster than teams of cognitively similar people. Another study showed that inclusive teams make better decisions up to 87% of the time. 

Creating workplaces where people feel they can bring their whole self, feel valued, be treated fairly and have the ability to speak openly and be heard – is becoming an important factor in creating a good culture of inclusivity. As well as making your organization a better place to work. It’s also been found to improve performance.

To read more on the future world of work and these trends head to our resource hub here.

www.insights.com

Office environments will be
curated to increase flexibility of function, to provide inspiration, to support learning and mentoring, to reinforce purpose, to embody corporate culture and to accommodate meaningful experiences for employees

Work Design Magazine

Our data shows that only about a third of employees feel their employers are succeeding in creating an inclusive work environment, providing effective ways to collaborate, and fostering a sense of teamwork and togetherness.

PWC

We will need to lead with empathy.

54%

According to research by Gartner, Human-centric work design — featuring flexible work experiences, intentional collaboration opportunities and empathic management — can increase employee performance by as much as

Workplaces will be redefined and continue to evolve

Inclusivity will be key to a better workplace culture.

200%

According to research by McKinsey, organizations with top quartile cultures post a return to shareholders 

higher than those in the bottom quartile.

Leaders will need to champion flexibility

In the shift to hybrid working, flexibility is important – for both employer and employee. This has been a chance to rethink working patterns, practices and presence in the office. A flexible approach will help retain talent, establish better wellbeing practices and ensure individuals’ preferences are taken into consideration.

49%

More relevantly, they’re burnt out by uncertainty about their workplaces. 

of respondents say they are feeling at least somewhat burned out.

A McKinsey Report found 

In the future world of work, leaders have a key role to play in managing change in a way that inspires others and guides their teams through uncertain times. Providing clarity and keeping an open and honest dialogue throughout the different workplace transitions will go a long way in supporting your people.

52%

are looking for a new job, up from 35 percent a year earlier.

SHRM

Organizational culture encompasses the ‘what, why and how’ people do things, and it’s no longer an option to leave it up to chance. It’s vital to continually build a strong, cohesive, and consistent culture across the business, otherwise the result might be a loss of some of your best talent. 

Strong culture will lead to increased engagement and performance

72%

higher employee engagement ratings than organizations with weak cultures.

According to research by McKinsey, organisations with top quartile cultures post a return to shareholders

Forbes report that companies with winning organizational cultures have

 *According to Gartner

When organizations focus on building a good culture, the results they see are phenomenal. As well as retention rates rising, reports have found an increase in engagement and performance across the business. Resonating with a company’s culture and purpose will be a key priority for employees in the future world of work.

We have reached an extraordinary moment in the disruption to our working world – one where we now have the chance to rethink and redefine what our future workplaces might look and feel like for our people.

Here are three major trends that are shifting how we feel connected to our organizations, lead our teams and evolve our skills and working environments…

The top three trends that are shaping the 
Future World of Work 

What percentage of employees say that whether or not they
 can work flexibly will impact if they will stay?*

Office environments will be
curated to increase flexibility of function, to provide inspiration, to support learning and mentoring, to reinforce purpose, to embody corporate culture and to accommodate meaningful experiences for employees

Work Design Magazine

To read more on the future world of work and these trends head to our resource hub here.

Plenty of
fresh air

Being able to work
from home or outside
of the workplace

Plenty of
natural light

Research by Psychreg indicated that the following came on top as the main employee priorities for UK workers:

The desire for people to work from home for at least some of the time, has been echoing across many organizations. But what this means is there will be a drastic shift in our definition of connection, collaboration and more drastically the notion of ‘workplaces’. 

It is anticipated that the half-life of skill sets will decrease to five years in the future of work. Individuals embarking upon a 30-year career would have to update and refresh their skills six times throughout their careers. 

Deloitte

Soft skills or nontechnical skill intensive jobs will make up 63% of all jobs by 2030.

The Institute of
Working Futures

Soft skills will be the key to success in the future.

Skills and the workplace

The Center for Creative Leadership saw a direct link to managers’ job performance and empathy – with the leaders who were viewed as the most compassionate by their co-workers also rated the most high performing by their bosses.

82% of employees agree it is important that their organization sees them as a person, not just an employee. 

Gartner

54%

According to research by Gartner, Human-centric work design — featuring flexible work experiences, intentional collaboration opportunities and empathic management — can increase employee performance by as much as

49%

More relevantly, they’re burnt out by uncertainty about their workplaces. 

of respondents say they are feeling at least somewhat burned out.

A McKinsey Report found 

In the future world of work leaders have a key role to play in managing change in a way that inspires others and guides their teams through uncertain times. Providing clarity and keeping an open and honest dialogue throughout the different workplace transitions will go a long way in supporting your people.

Given everything that’s going on in the world today, few skills are more critical for leaders at all levels than the ability to manage change.

Harvard Business Review

Leaders will be required to manage change more effectively.

Leadership

HBR found that that diverse teams are able to solve problems faster than teams of cognitively similar people. Another study showed that inclusive teams make better decisions up to 87% of the time. 

Our data shows that only about a third of employees feel their employers are succeeding in creating an inclusive work environment, providing effective ways to collaborate, and fostering a sense of teamwork and togetherness.

PWC

higher than those in the bottom quartile.

200%

According to research by McKinsey, organizations with top quartile cultures post a return to shareholders 

higher employee engagement ratings than organizations with weak cultures.

72%

Forbes report that companies with winning organizational cultures have

52%

are looking for a new job, up from 35 percent a year earlier.

SHRM

The study also found that 46 percent of respondents feel less connected to their company, and 42 percent say company culture has diminished since the start of the pandemic. Just 21 percent said they are very engaged at work.

SHRM

Poor culture will lead to increased turnover.

Culture and Inclusion

We have reached an extraordinary moment in the disruption to our working world – one where we now have the chance to rethink and redefine what our future workplaces might look and feel like for our people.

Here are three major trends that are shifting how we feel connected to our organizations, lead our teams and evolve our skills and working environments…

When organizations focus on building a good culture, the results they see are phenomenal. As well as retention rates rising, reports have found an increase in engagement and performance across the business. Resonating with a company’s culture and purpose will be a key priority
for employees in the future world of work.

The top three trends that are shaping the 
Future World of Work 

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